Hotel Management System

eLuxstay — Smart Hotel
Management Platform

A complete, web-based property management system (PMS) for hotels, resorts, guesthouses, and serviced apartments. Manage every operation from front desk to revenue management.

87% OCC

Occupancy Rate

34 New

Bookings Today

4.8 / 5

Guest Rating

₹ 12.6L

Monthly Revenue

200+
Hotels Using eLuxstay
10K+
Rooms Managed
35%
Increase in Online Bookings
99.9%
System Uptime SLA

Experience eLuxStay in Action

A complete walkthrough of the hotel property management system

Booking Availability Dashboard
01

Booking Availability Dashboard

Visual room availability calendar with drag-and-drop booking management. See real-time occupancy across all room types with color-coded status indicators and rate displays.

Booking Entry Screen
02

Smart Booking Entry

Streamlined booking creation with guest profile auto-fill, room type selection, rate plan assignment, and instant confirmation via SMS and email. Supports walk-in, phone, and web bookings.

Inventory & Assets Dashboard
03

Inventory & Asset Management

Track hotel assets, linen, minibar items, and housekeeping supplies. Automated stock alerts, purchase order generation, and vendor management with complete audit trails.

04

Multi-Channel Distribution

Connect to all major OTAs — MakeMyTrip, Goibibo, Booking.com, Expedia, Airbnb — through a single channel manager. Real-time rate and inventory sync prevents double bookings and maximizes revenue.

Real-Time Sync
No Overbooking
Rate Parity
B2C/B2B Portals
05

Dynamic Pricing & Revenue Management

AI-powered dynamic pricing based on demand patterns, seasonal trends, competitor rates, and occupancy levels. Automatic rate adjustments with floor and ceiling price controls.

Season Rates
Auto Pricing
Loyalty Tiers
Smart Discounts
06

Role-Based Access Control

Granular permission management with custom roles for front desk, housekeeping, accounts, management, and ownership. Secure login with activity logging and audit trails.

Custom Roles
Secure Access
Audit Trail
Staff Profiles
07

Guest Services & Experience

Enhance guest satisfaction with digital concierge, room service ordering, spa/activity booking, feedback collection, and personalized welcome amenities based on guest history.

Concierge
Spa Booking
Reviews
Amenities
08

Analytics & Revenue Dashboard

Comprehensive analytics with RevPAR, ADR, occupancy trends, channel performance, and guest demographics. Visual dashboards with drill-down reports exportable to Excel and PDF.

Live KPIs
Revenue Charts
Excel Export
Multi-Property

Everything You Need to Run
Your Hotel Effortlessly

Smart Front Desk Management

Streamline check-in, check-out, and room management with an intuitive front desk interface that gives your staff everything they need at a glance.

Quick Check-In

ID capture, room assignment, and key generation in minutes

Express Check-Out

Auto folio compilation with all charges for fast departure

Room Upgrade / Change

Easy room upgrades with automatic charge adjustment

Guest History

Complete stay history, preferences, and special requests

Room Status Board – Floor 1
101Occupied
102Check-out
103Vacant
104Occupied
105Maint.
106Vacant
107Reserved
108Occupied
109Vacant
Occupied Vacant Check-out Reserved

Reservations & Booking Calendar

Centralized reservation management with a visual room-type calendar view. Avoid double-bookings with real-time synchronization across all channels.

Visual Calendar

Drag-and-drop booking management on Gantt-style room calendar

Walk-in & Phone Booking

Create instant reservations from front desk for walk-in guests

Web Booking Engine

Branded booking page on your website with real-time availability

Automated Confirmations

Auto SMS and email confirmations with check-in reminders

Today's Arrivals – June 7, 2024
RK
Rajesh KumarDeluxe Room – 201 | 3 Nights
Arriving
PM
Priya MukherjeeSuite – 305 | 2 Nights
Checked In
AS
Amit SharmaStandard – 114 | 1 Night
Arriving

Channel Manager & OTA Integration

Connect your hotel to all major online travel agencies (OTAs) through a single dashboard. Update rates and availability once — it syncs everywhere instantly.

Real-Time Sync

Instant rate and availability updates across all connected OTAs

No Double Bookings

Automated inventory blocking prevents overbooking

Dynamic Pricing

Set seasonal and event-based pricing rules automatically

OTA Performance Reports

Compare bookings and revenue by channel for smart decisions

Connected Channels
MakeMyTrip12 bookings this month
Live
Goibibo8 bookings this month
Live
Booking.com19 bookings this month
Live
Expedia5 bookings this month
Live
Airbnb3 bookings this month
Live

Housekeeping & Maintenance

Streamline housekeeping operations with mobile-friendly task assignment, real-time room status updates, and maintenance request tracking.

Mobile Housekeeping App

Staff manage tasks from smartphones with real-time updates

Task Assignment

Auto-assign rooms to housekeeping staff based on workload

Maintenance Requests

Guests or staff raise maintenance tickets tracked to closure

Inspection Checklists

Digital inspection forms for quality control before releasing rooms

Housekeeping Tasks – Today
Room 101 – CleanCompleted by Sunita at 09:30
Room 205 – Deep CleanIn progress by Rekha
Room 312 – TurndownPending – Check-out by 11:00
Room 408 – AC RepairMaintenance assigned – Ramu

Billing, Folio & Financial Reports

Complete billing management with automated folio generation, GST-compliant invoices, and comprehensive financial reporting.

Auto Folio Generation

Room charges, F&B, laundry, and all extras auto-added to folio

GST & Tax Management

CGST/SGST slab-based tax with e-invoicing support

Multiple Payment Modes

Cash, UPI, cards, company credit, and advance deposits

Revenue Reports

RevPAR, ADR, occupancy trends and financial performance reports

Guest Folio – Room 201
Rajesh Kumar | Check-in: Jun 7 | Check-out: Jun 10
Room Charges (3N)₹ 9,000
Restaurant Dinner₹ 1,200
Room Service₹ 450
Laundry₹ 250
CGST (9%) + SGST (9%)₹ 1,971
Total₹ 12,871

Guest CRM & Experience Management

Build lasting guest relationships with a powerful CRM that captures preferences, tracks loyalty, and enables personalized service at every touchpoint.

Guest Profiles

Complete guest history with preferences, allergies, and special requests

Loyalty Program

Points-based rewards program with tier management for repeat guests

Automated Messaging

Pre-arrival, welcome, and post-stay emails and WhatsApp messages

Review Management

Collect and respond to guest reviews from Google, TripAdvisor

Guest Profile
RK
Rajesh KumarGold Member | 12 Stays
Prefers: King Room, High Floor
Diet: Vegetarian
Room Temp: 23°C
Daily Newspaper: Times of India
Loyalty Points: 2,480 pts

eLuxstay for Every
Property Type

Business Hotels
Beach Resorts
Guesthouses
Heritage Hotels
Serviced Apts
Hotel Chains

Ready to Elevate Your Hotel Operations?

Join 200+ hotels already using eLuxstay. Free demo, no commitment required.
Get fully set up and operational in 2-3 days!